New Client FAQ

Information For New Clients

If you’re a new client interested in learning more, please read the frequently asked questions below to get a better idea of me and the services I offer.

 

If you've found yourself here, something has probably already shifted — a situation, a loss, a moment that changed things. You may not be sure therapy is for you, or how you feel about the support. That uncertainty is more common than you might think, and it doesn't disqualify you.

Therapy isn't reserved for people who have it all figured out, or for people who have only been hurt — never caused hurt. It's for anyone carrying something they haven't been able to set down on their own. If you're navigating a legal situation, processing something you were part of, or simply trying to understand why you feel the way you do — this is a space built for exactly that.

You don't have to arrive with the right words or a clear explanation. Showing up is enough to start.

 

Every person who walks through my door — or logs on for a telehealth session — is carrying something different. So while I can describe my general approach, what therapy actually looks like will be shaped around you, your situation, and what you need most.

My approach is strength-based and solution-focused. That means we don't just sit with what's painful — we work to understand it, and then we move. Together we'll identify what's getting in the way, build on the resilience you already have (even if it doesn't feel like much right now), and develop real, concrete strategies for moving forward. I'm not here to tell you who you are or what you did wrong. I'm here to help you figure out where you want to go and how to get there.

If your life is currently intersecting with the legal system — whether you're facing proceedings, complying with court requirements, or processing something that involved legal consequences — I'm familiar with that terrain. That context doesn't get ignored in our work together. It gets factored in, carefully and without judgment.

Sessions are typically 50 minutes and held once a week, though frequency is always tailored to what makes sense for you. We'll talk through what to expect before we begin, so there are no surprises.

 

First sessions can bring up a lot — nerves, uncertainty, maybe even some doubt about whether this was the right call. That's completely normal, and you don't need to arrive feeling ready. You just need to arrive.

My first priority is making sure you feel informed and comfortable before we do anything else. I'll walk you through what our work together can look like, answer any questions you have, and make sure you understand what you're agreeing to before we move forward. Nothing happens without your knowledge and your consent.

From there, I'll spend time getting to know you — not just what brought you in, but who you are, where you've been, and what matters to you. The more I understand about your full picture, the better I can tailor our work to what you actually need. That first conversation sets the foundation, and we'll move at a pace that feels right for you.

Every decision you make throughout this process will be respected. You are in control of your treatment — I'm here to support it.

 

I currently accept Aetna, Optum, and Carelon insurance plans for therapy services. If you carry one of these, your out-of-pocket cost will depend on your specific plan — things like your copay, deductible, and whether you've met it. The quickest way to find out what you'd owe is to call the behavioral health number on the back of your insurance card and ask about your outpatient mental health benefits.

If you're not on one of those plans or prefer to pay privately, my standard rate is $210 per session. I don't currently offer a sliding scale, but if cost is a concern, I'd encourage you to reach out anyway. There may be options worth exploring together — and the conversation is always free."

 

Confidentiality is one of the foundations of therapy, and it's also a legal protection — not just a professional courtesy. What you share in our sessions is private. I don't report session content to courts, attorneys, law enforcement, or anyone else simply because you are or have been involved in a legal situation.

There are a small number of exceptions required by law — for example, if there is an imminent risk of harm to yourself or someone else, or if there are indications of abuse involving a child or vulnerable adult. These exceptions exist to protect safety, and I'll always explain them to you clearly before we begin working together so there are no surprises.

One important distinction worth understanding: if you are coming to me specifically for a court-ordered or legally requested evaluation — rather than private therapy — confidentiality works differently. Evaluations are conducted at the request of a legal party, and the resulting report is written for that legal purpose. You will always be informed of this clearly before an evaluation begins, including who requested it, what it will be used for, and what that means for your privacy.

If you're unsure which type of service applies to your situation, that's a great question to bring to our free consultation. Understanding the difference matters, and I want to make sure you're fully informed before we begin anything.

 

You are never required to share anything you're not ready to share. There is no script here, no checklist of topics we have to cover, and no penalty for saying 'I'm not ready to go there yet.'

In fact, your hesitation is something we can work with rather than around. If certain topics feel too heavy, too complicated, or too risky to approach right now, that's worth paying attention to — and it often tells us something useful about where the real work needs to happen, when you're ready for it.

Therapy moves at your pace. My job is to create a space where you feel safe enough to eventually go to the harder places — not to push you there before you're ready.

Yes. This is something I want to say clearly, because it matters: therapy is not only for people who have been wronged. It is also for people who are living with the weight of what they've done.

If you were involved in an accident that hurt or killed someone, if you made a decision that had consequences you never intended, if you are carrying guilt or remorse that feels too heavy to speak out loud — you deserve support too. That weight is real. It is psychological. And leaving it unaddressed doesn't make it smaller.

I work with people who have caused harm and are trying to understand what happened, make sense of who they are in the aftermath, and find a way to live with integrity going forward. This is not about excusing what happened. It's about helping you process it honestly, with someone who won't flinch at the complexity of your situation.

If you've been wondering whether someone like you is welcome here — you are.

Yes — and for many people in legal proceedings, therapy is one of the most important things they can do for themselves during that time.

Private outpatient therapy is separate from your legal case. I don't generate reports for courts or attorneys based on our sessions, and your participation in therapy is not something that automatically becomes part of your legal record. As we discussed in the confidentiality section, what you share in session stays between us, with only the narrow exceptions required by law.

In fact, proactively engaging in therapy can sometimes reflect positively — it signals to courts, attorneys, and others involved in your case that you are taking your mental health seriously and making efforts to address what brought you into this situation. That's not the reason to come to therapy, but it's worth knowing.

If you have specific concerns about how therapy might intersect with your legal situation, bring them to our free consultation. I'm familiar with how these worlds overlap, and I can help you think through what makes sense for your circumstances.

 

This is something I take seriously, and I want you to know upfront: your experience in therapy matters to me throughout our work together — not just at the beginning. I'll check in with you regularly about how things are feeling, whether the pace feels right, and whether what we're doing is actually helping. You won't have to wait for something to feel wrong before we talk about it.

If at any point you feel like we're not making progress, I want to hear that. It doesn't mean therapy has failed — it might mean we need to adjust our approach, try something different, or look at what's getting in the way. You also have every right to seek a second opinion, and I'll never take that personally. Your growth matters more than our working relationship.

If you decide you want to stop, that decision will be respected — fully and without pressure. What I do ask is that if you're considering ending our work together, we have one conversation about it first. Not to talk you out of it, but to make sure you're not leaving in the middle of something important without a plan for what comes next. Transitions in therapy can be delicate, and my commitment to your wellbeing doesn't end the moment our sessions do. I want to make sure you feel supported through that process, whatever it looks like.

meet me

715 N Central Ave #108 Glendale, CA 91203

Email Me

DrGarcia@LApsychologist.com

reach me by phone